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Photography & Videography
HiringJobseekers.co.ke
About the Role Laureland Homes is seeking a talented, creative, and technically skilled Videographer & Content Creator to join our marketing team. The successful candidate will conceptualise, film, edit, and produce high-quality visual content that showcases our real estate developments, strengthens our brand identity, and supports our marketing and sales objectives. Key Responsibilities Plan, shoot, and edit high-quality promotional videos, property walkthroughs, project showcases, and corporate content. Capture professional footage of properties, construction progress, architectural features, and lifestyle amenities. Create engaging short-form video content for Instagram Reels, TikTok, Facebook, and YouTube Shorts. Edit videos, colour grade, enhance audio, and complete post-production using professional editing software. Incorporate motion graphics, animations, transitions, and subtitles where appropriate. Develop creative concepts, scripts, and storyboards in collaboration with the marketing team. Produce corporate brand videos, customer testimonials, and project milestone content. Capture and edit professional photographs of properties, events, and company activities. Assist with basic graphic design and other visual content requirements. Manage production schedules and ensure timely delivery of content while maintaining brand consistency. Qualifications & Requirements Diploma or degree in Film Production, Videography, Digital Media, Multimedia, Photography, or a related field. At least 2–4 years of relevant professional experience** in videography and video production. Candidates with more extensive experience are also encouraged to apply. Proficiency in Adobe Premiere Pro, DaVinci Resolve, Final Cut Pro, or similar professional editing software. Experience operating professional cameras, lenses, lighting, and audio equipment. Strong understanding of cinematography, composition, lighting, framing, and sound recording. Demonstrable experience producing content for social media and digital marketing. Knowledge of current social media trends, video formats, and platform-specific content requirements. Excellent storytelling, creative thinking, and visual communication skills. Strong organisational skills, attention to detail, and ability to meet deadlines. Willingness to travel between project sites and filming locations. A strong portfolio or showreel is mandatory. Added Advantage Experience producing content for real estate, architecture, construction, hospitality, or lifestyle brands. Knowledge of drone videography and aerial filming. Graphic design skills using Photoshop, Illustrator, or Canva. Experience with motion graphics and animation. Understanding of digital marketing and social media performance.
Hotel & Resort Management
HiringJobseekers.co.ke
About the role Responsible for assisting the Spa Manager in managing a successful Kempinski spa by leading the spa team effectively to deliver and exceed guests’ expectations and maximize profitability in accordance with the Kempinski spa vision, core values, and all related brand standards, procedures & policies. Key Responsibilities To oversee the spa in the absence of the Spa Manager and have a clear understanding of, and to always work in line with, all related standards, core values, visions, and goals of Kempinski Spa. Provide a service that is responsible, continuous, spontaneous, personal and genuine. This requires a very high level of communication and social skills to take responsibility for the whole team. Take responsibility for ensuring maximized booking & delivery of the guest service journey by therapists from beginning to end. Take responsibility for ensuring products are used as per protocols and maintaining quantity measurement controls. Actively contribute to and direct all meetings as necessary. Take full responsibility for assisting the Spa Manager in reviewing all suggestions and comments from staff and guests and making necessary adjustments. Full responsibility for assisting the Spa Manager in monitoring all facility and service standards and keeping him/her up to date on any operational opportunities. To deal with problems, enquiries and complaints from Spa guests & inform the Spa Manager. To ensure that the Health and Safety Policy and Procedures are implemented and monitored in relation to cleanliness and hygiene. To maintain and update equipment, products, services, and standards as required. To take care of Spa guests in an individually focused and conscious way. To know and remember their names and preferences, and to acknowledge and make them feel cared for in the spa. To ensure all spa team members are following the training & procedures for the guest journey and that sales of treatments and products are maximized. To ensure that a high standard of cleanliness is always maintained throughout the facility. To assist in achieving agreed commercial targets at the spa through attractive marketing strategies and packages. To assist in spa commission tabulations within the stipulated timelines and follow up for timely approval To liaise with the Spa Manager on forecasts, stock levels, requisitions, budget, targets, etc., and ensure a par stock level appropriate to business demands. To motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the spa. To be responsible for instigating progressive, professional and well-organized training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, and sick leave and holiday arrangements. Supervise spa therapists and attendants, answering queries and identifying training needs. Develop the therapist’s roster and assist with the appointment schedule. Ensure the spa’s operating procedures and policy manuals are implemented and updated as required with the approval of Kempinski and assist with the development and updating of the spa menu. Assist the Spa Manager in tracking and developing statistical reporting. Keeping accurate and up-to-date records and statistics on the spa employees. Will take full responsibility for assisting the Spa Manager to monitor operating supplies for the spa department and to generate necessary purchase requisitions. Skills, Knowledge and Expertise Kenyan citizen Degree/Diploma in Spa & Wellness management, hospitality management, or other relevant qualification. 2 to 4 years of progressive experience within a luxury hotel/resort spa, or high-end wellness facility. At least 5 years in a supervisory or team-lead role (e.g., Lead Therapist or Spa Supervisor). Demonstrated track record in luxury guest service, VIP handling, and resolving client escalations smoothly. Ability to handle daily cash reconciliation, review sales reports, monitor therapist commission structures, and assist in meeting retail and service revenue KPIs. Strong organizational skills, attention to detail, and the ability to multitask. Proficiency in Microsoft Office and office management software. Excellent negotiation skills. Excellent written communication skills suitable for high-end clientele and cross-departmental coordination Ability to work in a fast-moving, fluid team setting with multiple stakeholders. About Villa Rosa Kempinski Nairobi Villa Rosa Kempinski Nairobi is a five-star luxury hotel situated on Chiromo Road; the hotel is just a 5-minute drive to the city centre and 20 km from Jomo Kenyatta International Airport. The hotel boasts 200 stylishly designed and tastefully decorated rooms and suites spread on 10 floors, 5 themed restaurants, varied conference rooms plus Kempinski The Spa.
Customer Success Management
HiringJobseekers.co.ke
About the Role Customer Service Delivery Respond promptly to customer inquiries from policyholders, pensioners, financial advisors, and other stakeholders through designated service channels. Analyze customer queries and determine appropriate solutions based on documented procedures and Product guidelines. Provide clear, accurate information regarding policies, claims, accounts, and service processes. Ensure timely resolution or escalation of complex cases. Operational Support Process customer service requests and follow up to ensure completion within defined service timelines. Maintain accurate records of customer interactions and service requests. Escalate exceptions, complaints, or high-risk issues according to established escalation procedures. Customer Experience Excellence Deliver professional and courteous service aligned with the organization’s customer experience standards. Identify recurring customer issues and highlight them to the Customer Service Officer or Assistant line manager. Collaboration Work with internal departments to obtain required information and ensure resolution of customer matters. PERSON SPECIFICATIONS Knowledge, Skills and Abilities Excellent communication and interpersonal skills; Strong people relationship and collaboration skills; Good networking and presentation skills; Excellent planning, organization and time management skills; Excellent problem solving and decision-making skills; Knowledgeable of insurance operations Computer and telecommunications literacy Ability and flexibility to cope with a fast-paced job environment. Client-centered mindset Strong team relationship skills Academic Qualification. Degree in a business-related degree or other relevant degree from a recognized institution If you meet the requirements for this position, click the APPLY NOW button below to submit your application and resume by 9th November 2026.
Customer Experience Management
HiringJobseekers.co.ke
About the Role: Provide seamless end-to-end customer supply management from forecasting to cash with the customer base in East Africa (Kenya, Uganda, Tanzania, and Ethiopia) to enable meeting cluster NSV objectives. The role covers end-to-end supply in EA. Demand & Supply Planning, Customer Service, and Logistics. Experience & Skills Required: Top Accountabilities: End-to-end supply customer collaboration resulting in best-in-class feedback from customers regarding service levels Ensure appropriate SOPs are developed, and necessary stakeholders understand and deliver all requirements for delivery of product to Ethiopia, Djibouti, and Central Africa Establish customer collaborative forecasting with key customers to meet forecast accuracy targets. Ensure all details on orders and shipments to Ethiopia, Djibouti, and Central Africa are accurate and on time to drive 90%+OTIF and zero demurrage from Diageo service Contribute to a culture of continuous improvement and knowledge sharing to drive operational excellence Purpose of the role: Provide seamless end-to-end customer supply management from forecasting to cash with the customer base in East Africa (Kenya, Uganda, Tanzania and Ethiopia) to enable meeting cluster NSV objectives. The role covers end-to-end supply in EA, Demand & Supply Planning, Customer Service, and Logistics Influence partner leadership teams to ensure effective ordering post-triangulation to meet inventory targets on end markets. Work with multiple supply sites to deliver the volume. Ensure onboarding of Africa Partner Markets best practices and a leading customer service experience and sustainable operations in the region. Problem-solve challenges that occur in the administrative process OTC and follow through to delivery of each order. Collaborate across East Africa to deliver continuous improvement across Supply as a value-add function Qualifications, Experience & Skills: BSc Engineering/ Supply Chain Minimum 8 years' experience working in international logistics and customer service End-to-end customer collaboration resulting in best-in-class feedback from customers regarding service levels Expert in Import processes in East Africa Fluent in English Proven track record in implementing Change Management, including a focus on people and process improvement Experience of the S&OP/IBP cycle Proven ability to influence stakeholders to deliver customer-focused results Proven ability to analyse detail at pace and provide conclusions and recommendations Experience in leading presentations and delivering results Culturally aware and able to adapt communication styles where required Digital Capability: SAP APO, OMP/Kinaxis capability Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible. We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team. Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more. Ready to bring your best? This could be your opportunity.
Corporate Strategy
HiringJobseekers.co.ke
The Independent Director Role This is a full Board appointment, rather than a purely technical role. Alongside strong technology or resilience credentials, the successful candidate will be expected to contribute to wider Board discussions on strategy, performance, risk and governance. Selection will take account of the approved role requirements, the Board’s committee needs and the relevant independence criteria. Key Board Responsibilities Take an active part in the Board’s oversight of strategy, performance, risk and governance. Exercise independent judgement and avoid relationships or interests that could compromise, or appear to compromise, objectivity. Contribute across the Board agenda, not only on technology and resilience matters. Question and challenge management constructively, while respecting the distinction between oversight and executive responsibility. Support high standards of governance, accountability, disclosure and confidentiality in line with applicable legal and listing requirements. Disclose directorships, interests, shareholdings, related-party relationships and any actual, potential or perceived conflict of interest. Have enough time to prepare properly, attend Board and committee meetings, complete induction and keep up with relevant developments. Role Purpose The Board is looking for a senior technology, cybersecurity, engineering or resilience leader who can explain complex issues clearly and keep the discussion focused on business impact. The Director will help the Board understand the choices, risks and investment priorities connected with technology, cyber security, digital change and operational resilience. Key Responsibilities Review the organisation’s technology direction, digital transformation plans and governance arrangements. Test whether management is genuinely prepared to prevent, manage and recover from a serious cyber incident. Help the Board judge whether key systems and digital infrastructure are secure, reliable and resilient. Examine business-continuity and resilience plans for critical operations, including reliance on key third parties. Scrutinise major technology investments, delivery risks and expected benefits, and help the Board consider relevant emerging technologies. Requirements Eligibility Requirements Meet all statutory requirements relating to eligibility, independence, integrity, competence, time commitment and fitness to serve as a director of a listed issuer. Be independent of the organisation, its management and significant shareholders, with no unresolved conflict that could affect objective judgement. Hold a relevant degree and any professional qualification specified for the role. Have a strong professional and regulatory record and be willing to complete comprehensive due diligence. Communicate clearly, exercise sound judgement and work collaboratively enough to influence decisions and build consensus. Bring experience and perspectives that add to the diversity of the Board. Experience and Qualifications A degree in information technology, computer science, engineering, information security or a related field; a postgraduate qualification is an advantage. Substantial senior executive or Board-level experience in cybersecurity, technology leadership, digital infrastructure or operational resilience within a complex organisation. Demonstrated experience in technology governance and risk oversight at executive or Board level. Practical knowledge of cyber incident management, business continuity, disaster recovery, third-party risk and resilience testing. A relevant professional certification, such as CISA, CISM, CISSP or an equivalent recognised credential, is strongly preferred. Evidence of Impact Your application should include brief, specific examples of at least two of the following: Improved cyber maturity, technology governance or operational resilience at enterprise scale. Led or oversaw recovery from a material technology or cyber incident, or tested preparedness through credible simulations. Delivered or governed a significant digital or technology transformation with measurable outcomes. Added Advantage Experience in a sizeable, regulated or operationally complex organisation. Oversight of complex technology ecosystems and critical third-party services. Previous service on a Board or risk, technology or audit committee. How to Apply Applications close on 17th November 2026 and must be submitted through the designated online recruitment platform. Please state the position applied for and explain, in practical terms, how your experience meets the requirements. Include the prescribed form, declarations and consents, an up-to-date curriculum vitae, and evidence of relevant qualifications and professional membership where applicable. Candidates will be assessed against the approved role profile and Board skills requirements. The process will also consider eligibility, integrity, independence, time commitment, conflicts of interest and fitness to serve. Shortlisted candidates will take part in structured competency-based interviews and due diligence. The client retains responsibility for all approval and appointment decisions. Confidentiality: Applications and candidate information will be kept confidential and handled in line with applicable data-protection and privacy requirements.
Brand Management & Marketing Strategy
HiringJobseekers.co.ke
CIMMYT is looking for a Communications Specialist – Africa to strengthen the visibility of its research programs and projects through strategic communications, content development, digital campaigns, and media engagement. The position will develop high-quality communication materials, support regional events and campaigns, and highlight CIMMYT’s scientific achievements and impact, working closely with Program Directors, the Africa Communications Manager, and key stakeholders to ensure consistent messaging and alignment with organizational priorities. Key Responsibilities: Strategic Communication & Content Development Improve the visibility of CIMMYT and the programs and projects supported, strengthening donor engagement through high-quality communication materials. Develop, edit, and disseminate communication materials across multiple platforms, including website content, blogs, and feature stories. Develop social media content and digital campaigns. Ensure consistency in messaging, tone, and alignment with organizational priorities. Demonstrate excellent writing and editing skills, creating clear, engaging, and impactful content across multiple formats. Organizational Knowledge and Field Engagement Collaborate with designers and multimedia specialists to ensure cohesive and high-quality communication outputs. Develop a strong understanding of CIMMYT’s thematic areas, including climate action and agrifood systems transformation; genetic innovations and seed systems; sustainable intensification and agronomic innovations; and digital agriculture. Highlight key scientific achievements, policy interventions, and success stories across different thematic areas. Campaigns and Events Support the planning and execution of flagship campaigns and national and state-level events. Prepare communication materials, including briefing notes, presentations, and talking points. Manage the Country Office events calendar. Media and Public Relations Build and maintain professional relationships with regional media outlets, journalists, and influencers. Support media outreach activities to enhance organizational visibility. Document field activities and conduct interviews to generate content for media outreach. Provide narrative inputs for regional media campaigns. Support the preparation of press materials, media advisories, and spokesperson briefings. Executive Communication Support Support executive communications by preparing country-specific talking points, presentations, briefs, and messages related to projects and events. Document visits by institutional leadership to hubs and project sites. Provide updated information and data on CIMMYT's impact across the region. Support the development of internal communication products, including newsletters and annual reports. Administration Manage workflows and planning for content, events, and partner communications, ensuring timely delivery within budget. Oversee a roster of cost-effective, high-quality freelance editors, translators, designers, web programmers, and other specialists. Model and uphold CIMMYT values, contributing to a positive and mission-aligned culture within the Communications Department. Ensure adherence to CIMMYT brand guidelines across the Country Office and all communication outputs. Support the development and use of standardized templates and visual assets. Maintain a consistent and professional organizational identity across all platforms. Other Responsibilities Identify and mitigate potential risks within the area of responsibility. Take reasonable care of own occupational health and safety, as well as that of others, in accordance with applicable CIMMYT Occupational Health and Safety policies and relevant country legislation. Participate in other team projects and activities as required. Requirements Education and Work Experience Master’s degree in Communications, Journalism, Public Relations, International Development, or a related field (a Bachelor’s degree with significant additional relevant experience may be considered). At least 4 years of experience in strategic communications, preferably within international development, research-for-development, or donor-funded programmes. Required Skills and Experience Excellent written and verbal communication skills in English. French and/or Arabic is an added advantage. Experience working with international organizations, particularly in agricultural development. Demonstrated ability to develop communication materials for diverse audiences. Ability to adapt and package content for print, digital, and multimedia channels. Proficiency in social media platforms and digital communication tools. Strong skills in planning and coordinating events. Strong organizational and interpersonal skills. Desirable Skills Experience producing and editing video content. Benefits This is a Locally Recruited Staff (LRS) position. CIFOR-ICRAF offers a competitive remuneration package commensurate with experience and qualifications. In Kenya, employment contracts are issued under ICRAF in compliance with Kenyan labour law. Locally recruited staff are eligible for a non-contributory pension scheme, comprehensive medical insurance, paid annual and statutory leave, and learning and development opportunities in line with CIFOR-ICRAF policies. The appointment will be for a period of two (2) years, inclusive of a six-month probationary period, with the possibility of extension contingent upon performance, continued relevance of the position and available resources. The duty station will be in Nairobi, Kenya